Technology Skeptic to CGM Advocate

From Technology Skeptic to CGM Advocate: One Senior’s Journey

This article provides general information about continuous glucose monitoring (CGM) technology. It might even convince a technology skeptic to become a CGM convert. Always consult your healthcare provider before making changes to your diabetes management plan.

About the Author: This article was written by Susie Adriance, founder of Senior CGM Support. With years of experience helping seniors navigate Medicare CGM coverage and diabetes management, Susie combines practical caregiving knowledge with evidence-based health information to support older adults in managing their diabetes effectively.

If you’re a technology skeptic wondering if CGM (continuous glucose monitoring) is worth the learning curve, you’re not alone. Many seniors start their CGM journey feeling uncertain about new technology, only to become passionate advocates once they experience the benefits firsthand.

From Technology Skeptic to CGM Convert: Mary’s Story

“I couldn’t even program my TV remote,” says Mary, 72, laughing at the memory. “The thought of wearing a high-tech diabetes device scared me. But my granddaughter helped me learn, and now I can’t imagine life without my CGM.”

Mary’s transformation from technology skeptic to CGM convert happened gradually. After years of painful finger sticks and unpredictable blood sugar swings, she was ready for something better—even if it meant facing her technology fears.

Today’s CGMs are designed with seniors in mind, featuring:

  • Large, clear numbers you can actually read
  • Simple button controls (no tiny keyboards)
  • Optional smartphone integration (but not required)
  • 24/7 support hotlines with patient representatives

Why Even Technology Skeptics Are Embracing CGM

Modern CGMs eliminate the hassle of frequent finger sticks and provide round-the-clock glucose readings. Think of it as having a friendly health assistant that quietly works in the background.

The Reality vs. The Fear

What Mary Expected:

  • Complicated computer programming
  • Constant alarms and beeping
  • Difficult installation process
  • Technology failures
  • Expensive repairs

What Mary Actually Found:

  • Setup took 10 minutes with help
  • Gentle vibration alerts (not loud alarms)
  • Works automatically once applied
  • Reliable for 10-14 days
  • Medicare covered everything

💡 Pro Tip: Most CGM systems only need to be changed every 7-14 days, and many Medicare plans cover the costs.

Common Concerns from Technology Skeptics

“I’m Not Good with Computers”

Good news: You don’t need computer skills! Modern CGMs work more like a digital watch than a computer. The basic functions require:

  • Looking at a screen (like checking time)
  • Pressing one button (if using a reader)
  • Or holding your phone near the sensor

Mary’s advice: “If you can use a microwave, you can use a CGM. It’s actually simpler than most kitchen appliances.”

“What If It Breaks or Stops Working?”

CGM companies understand seniors’ concerns about reliability:

  • Replacement guarantees for defective sensors
  • 24/7 phone support with real people
  • Simple troubleshooting guides with pictures
  • Local help through diabetes educators

“I Don’t Want Something Attached to Me”

The sensors are surprisingly small and comfortable:

  • Size of two stacked quarters
  • Weighs less than three pennies
  • Flexible and moves with your body
  • Most people forget it’s there after day one

Mary’s Week-by-Week Journey

Week 1: Getting Started

Day 1: “My diabetes educator applied my first sensor. I was nervous, but I didn’t even feel it go on. She showed me how to scan it with the reader—just hold it near my arm for one second.”

Day 3: “I kept checking to make sure it was still there. My granddaughter laughed and said I was scanning too much. But seeing my numbers without pricking my finger felt like magic.”

Day 7: “I discovered I could shower, sleep, and do everything normally. My neighbor asked what the white disc on my arm was, and I proudly explained my new ‘diabetes assistant.'”

Week 2: Building Confidence

Day 10: “Time for my first sensor change. I was worried, but my granddaughter video-called to walk me through it. The old one peeled off like a bandage, and the new one clicked on easily.”

Day 14: “I noticed my blood sugar always spiked after my morning oatmeal. My doctor helped me adjust my medication timing. I never knew this pattern existed with finger sticks alone!”

Week 4: Becoming an Advocate

Day 28: “At my diabetes support group, I showed everyone my CGM. Three other members decided to ask their doctors about getting one. I felt like a technology teacher—me!”

Simple Steps to Overcome Technology Fears

1. Start with Support

Don’t go it alone:

  • Ask family to help with initial setup
  • Schedule training with diabetes educator
  • Join a support group with CGM users
  • Use manufacturer resources (they want you to succeed!)

2. Take It Slow

You don’t need to master everything at once:

  • Week 1: Just learn to scan and read numbers
  • Week 2: Understand trend arrows
  • Week 3: Try setting one alert
  • Week 4: Explore additional features if interested

3. Focus on the Benefits

Remember why you’re doing this:

  • No more painful finger pricks
  • Better blood sugar control
  • Peace of mind at night
  • Catching problems before they happen
  • More freedom to enjoy life

Real Technology Skeptics Share Their Stories

Robert, 78: The Engineer Who Resisted

“I worked with complex machinery my whole career, but I avoided smartphones and computers in retirement. My wife convinced me to try CGM after a scary low blood sugar episode. The CGM is nothing like a computer—it’s more like a simple gauge that shows your fuel level. Now I check my ‘fuel gauge’ throughout the day and feel much safer.”

Dorothy, 81: The Traditional Grandmother

“I still write checks and use a flip phone. But my CGM? That’s different. It’s medical equipment, not entertainment technology. My daughter set it up, and all I do is wave the reader over my arm. It’s easier than taking my blood pressure.”

Frank, 74: The Proud Luddite

“I joke that I’m allergic to technology. Can’t work the smart TV, don’t want a smartphone. But this CGM thing isn’t really ‘technology’ to me—it’s a medical tool. Like the difference between a computer and a thermometer. Once I thought of it that way, my resistance melted away.”

Choosing the Right CGM for Technology Skeptics

FreeStyle Libre 2 or 3

Best for: Absolute beginners

  • Simplest scanning process
  • No calibration needed
  • Optional alarms (can keep it silent)
  • Longest wear time (14 days)

Dexcom G6 or G7

Best for: Those wanting automatic readings

  • No scanning required
  • Sends readings to receiver automatically
  • Simple receiver option (no phone needed)
  • Good for those with vision issues

Guardian Connect

Best for: Those wanting professional monitoring

  • Can share data with caregivers easily
  • Predictive alerts
  • Good customer support

Getting Help Every Step of the Way

Before You Start

Medicare Resources:

  • Call 1-800-MEDICARE for coverage info
  • Find approved suppliers in your area
  • Understand your costs upfront

Medical Team:

  • Discuss with your doctor
  • Schedule diabetes educator appointment
  • Plan for training time

During Setup

Manufacturer Support:

  • Free startup kits
  • Video tutorials with large text
  • Phone support with patient representatives
  • Some offer in-person setup help

Family and Friends:

  • Ask tech-savvy grandchildren
  • Bring someone to training appointments
  • Join senior center technology classes

Ongoing Support

When You

Need Help:

  • 24/7 hotlines for urgent questions
  • Online communities for tips
  • Local support groups
  • Diabetes educator follow-ups

Addressing Common Technology Worries

“What If I Press the Wrong Button?”

Modern CGMs are designed to be mistake-proof:

  • Few buttons to press
  • No way to “break” it by pressing wrong button
  • Clear confirmation screens
  • Easy to start over if needed

“I Can’t See Small Screens”

Accessibility features include:

  • Large, high-contrast displays
  • Backlit screens
  • Audio options available
  • Magnifying accessories
  • Smartphone apps with adjustable text size

“What About Privacy?”

Your medical information is protected:

  • HIPAA laws protect your data
  • You control who sees your information
  • No automatic sharing without permission
  • Can use without internet connection

The Life-Changing Benefits Mary Discovered

Better Sleep

“I used to wake up at 2 AM worried about nighttime lows. Now my CGM alerts me if my sugar drops. I sleep peacefully knowing I’m protected.”

Improved A1C

“My A1C dropped from 8.2 to 7.1 in three months. My doctor was amazed. I could finally see how food and activity affected my sugar in real-time.”

More Freedom

“I travel to see grandchildren without fear. I garden without constant finger pricks. I even went on a cruise! The CGM gave me my life back.”

Family Peace of Mind

“My daughter worries less now. She knows the CGM is watching over me. It’s brought our whole family peace.”

Your First 30 Days: A Roadmap

Days 1-7: Getting Comfortable

  • Focus on just wearing the sensor
  • Practice scanning/reading numbers
  • Don’t worry about advanced features
  • Celebrate small victories

Days 8-14: Building Routine

  • Scan before and after meals
  • Notice one pattern in your readings
  • Try one simple feature
  • Share success with someone

Days 15-21: Gaining Confidence

  • Discuss patterns with doctor
  • Maybe try one alert setting
  • Help another senior learn
  • Feel proud of your progress

Days 22-30: Finding Your Rhythm

  • CGM becomes part of daily routine
  • Confidence in basic operations
  • Ready to explore more features (optional)
  • Enjoying better diabetes control

Words of Encouragement from Former Skeptics

Mary’s Final Thoughts: “If someone had told me five years ago that I’d be teaching other seniors about diabetes technology, I would have laughed. But here I am, 72 years old, managing my diabetes better than ever. The CGM didn’t make me ‘tech-savvy’—it just made me healthier and happier.”

The Truth About Being a Technology Skeptic:

  • It’s okay to feel uncertain
  • You’re not too old to learn
  • The technology is designed for you
  • Support is always available
  • Small steps lead to big improvements

Taking the First Step

If Mary and thousands of other technology skeptics can master CGM, so can you. Remember:

  1. You don’t need to be “good with technology”
  2. Help is available every step of the way
  3. The benefits far outweigh the learning curve
  4. You can go at your own pace
  5. You’re not alone in this journey

Start by talking to your doctor about CGM. Ask about Medicare coverage. Request a referral to a diabetes educator. Take that first small step toward better diabetes management.

As Mary says, “The hardest part was deciding to try. Everything after that was easier than I imagined. Now I’m the one encouraging others to give it a chance. If I can do it, anyone can!”


Need Help with Medicare CGM Coverage?

Our specialists understand that technology can feel overwhelming. We’re here to help you navigate Medicare requirements and get the CGM supplies you need, with patient, senior-friendly support every step of the way.

Call Now: 727-831-3729

Senior CGM Support – Making Diabetes Technology Simple for Seniors


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