State Insurance Commissioner Directory for Medicare Seniors

This directory is for informational purposes only. For matters related to insurance, including state insurance commissioner contacts, contact your healthcare provider for medical advice about your diabetes management plan.

Finding your state insurance commissioner contacts is an essential resource for Medicare seniors managing diabetes. These officials can help resolve insurance disputes, answer coverage questions, and protect your rights as a policyholder.

Your state insurance commissioner’s office is your advocate for insurance-related concerns, including Medicare supplement plans and diabetes supply coverage disputes.

How State Insurance Commissioners Help Seniors with Diabetes

Insurance commissioners serve as consumer protection officials who:

• Investigate complaints about insurance companies
• Enforce insurance laws and regulations
• Help resolve disputes over coverage denials
• Provide resources about insurance rights
• Answer questions about Medicare supplement policies
• Mediate between policyholders and insurers
• Review rate increases and policy changes

When to Contact Your Insurance Commissioner

Contact your state’s office when experiencing:

• Denied coverage for CGM or diabetes supplies
• Questions about Medicare supplement policies
• Billing disputes with insurance providers
• Concerns about unfair treatment
• Help understanding policy changes
• Delays in claim processing
• Issues with prescription drug coverage
• Problems with Medicare Advantage plans

💡 Important: Keep a detailed record of all communications with your insurance company before contacting the commissioner’s office. This documentation strengthens your case.

Preparing to Contact Your Insurance Commissioner

Before reaching out, gather:

• Your policy information and member ID
• Relevant correspondence with insurers
• Explanation of Benefits (EOB) statements
• Medical documentation from providers
• Timeline of events with dates
• Names of insurance company representatives
• Claim numbers and reference codes
• Written denials or decisions

Complete State Insurance Commissioner Contacts Directory

Find your state’s insurance commissioner contact information below. We recommend saving or printing this list for easy reference.

Alabama

Phone: 334-269-3550
Consumer Hotline: 1-800-433-3966
Website: www.aldoi.gov
Email: consumer.services@insurance.alabama.gov

Alaska

Phone: 907-465-2515
Consumer Services: 1-800-467-8725
Website: www.commerce.alaska.gov/web/ins
Email: insurance@alaska.gov

Arizona

Phone: 602-364-2499
Consumer Affairs: 602-364-2499
Website: insurance.az.gov
Email: consumers@azinsurance.gov

Arkansas

Phone: 501-682-7900
Consumer Services: 1-800-282-9134
Website: www.insurance.arkansas.gov
Email: insurance.consumers@arkansas.gov

California

Phone: 916-574-7900
Consumer Hotline: 1-800-927-4357
Website: www.insurance.ca.gov
Email: commissioner@insurance.ca.gov

Colorado

Phone: 303-894-7499
Consumer Services: 303-894-7490
Website: doi.colorado.gov/insurance
Email: insurance@state.co.us

Connecticut

Phone: 860-297-3800
Consumer Affairs: 1-800-203-3447
Website: www.ct.gov/cid
Email: cid.consumer@ct.gov

Delaware

Phone: 302-674-7300
Consumer Services: 1-800-282-8611
Website: insurance.delaware.gov
Email: consumer@delawareinsurance.gov

District of Columbia

Phone: 202-727-8000
Consumer Services: 202-727-8000
Website: disb.dc.gov
Email: disb@dc.gov

Florida

Phone: 850-413-3140
Consumer Helpline: 1-877-693-5236
Website: www.floir.com
Email: consumer@floir.com

Georgia

Phone: 404-656-2070
Consumer Services: 1-800-656-2298
Website: www.oci.ga.gov
Email: consumer@oci.ga.gov

Hawaii

Phone: 808-586-2790
Consumer Advocacy: 808-586-2790
Website: cca.hawaii.gov/ins
Email: insurance@dcca.hawaii.gov

Idaho

Phone: 208-334-4250
Consumer Affairs: 1-800-721-3272
Website: doi.idaho.gov
Email: info@doi.idaho.gov

Illinois

Phone: 217-782-4515
Consumer Services: 1-866-445-5364
Website: insurance.illinois.gov
Email: doi.consumer@illinois.gov

Indiana

Phone: 317-232-2385
Consumer Services: 1-800-622-4461
Website: www.in.gov/idoi
Email: consumerservices@idoi.in.gov

Iowa

Phone: 515-281-5705
Consumer Advocate: 1-877-955-1212
Website: iid.iowa.gov
Email: consumer.advocate@iid.iowa.gov

Kansas

Phone: 785-296-3071
Consumer Assistance: 1-800-432-2484
Website: insurance.kansas.gov
Email: kid.commissioner@ks.gov

Kentucky

Phone: 502-564-3630
Consumer Protection: 1-800-595-6053
Website: insurance.ky.gov
Email: doi.consumer@ky.gov

Louisiana

Phone: 225-342-5900
Consumer Services: 1-800-259-5300
Website: www.ldi.la.gov
Email: consumercomplaints@ldi.la.gov

Maine

Phone: 207-624-8475
Consumer Services: 1-800-300-5000
Website: www.maine.gov/pfr/insurance
Email: insurance.pfr@maine.gov

Maryland

Phone: 410-468-2000
Consumer Complaints: 1-800-492-6116
Website: insurance.maryland.gov
Email: consumer.complaints@maryland.gov

Massachusetts

Phone: 617-521-7794
Consumer Services: 1-888-283-3757
Website: www.mass.gov/doi
Email: consumer.affairs@mass.gov

Michigan

Phone: 517-284-8800
Consumer Services: 1-877-999-6442
Website: www.michigan.gov/difs
Email: difs-consumer@michigan.gov

Minnesota

Phone: 651-539-1500
Consumer Services: 651-539-1600
Website: mn.gov/commerce
Email: consumer.protection@state.mn.us

Mississippi

Phone: 601-359-3569
Consumer Services: 1-800-562-2957
Website: www.mid.ms.gov
Email: consumer@mid.ms.gov

Missouri

Phone: 573-751-4126
Consumer Affairs: 1-800-726-7390
Website: insurance.mo.gov
Email: consumeraffairs@insurance.mo.gov

Montana

Phone: 406-444-2040
Consumer Services: 1-800-332-6148
Website: csi.mt.gov
Email: csiinfo@mt.gov

Nebraska

Phone: 402-471-2201
Consumer Hotline: 1-877-564-7323
Website: doi.nebraska.gov
Email: doi.consumer@nebraska.gov

Nevada

Phone: 775-687-0700
Consumer Services: 1-888-872-3234
Website: doi.nv.gov
Email: consumers@doi.nv.gov

New Hampshire

Phone: 603-271-2261
Consumer Services: 1-800-852-3416
Website: www.nh.gov/insurance
Email: consumerservices@ins.nh.gov

New Jersey

Phone: 609-292-7272
Consumer Hotline: 1-800-446-7467
Website: www.state.nj.us/dobi
Email: consumer@dobi.nj.gov

New Mexico

Phone: 505-827-4601
Consumer Assistance: 1-855-427-5674
Website: www.osi.state.nm.us
Email: consumer.complaints@state.nm.us

New York

Phone: 212-480-6400
Consumer Hotline: 1-800-342-3736
Website: www.dfs.ny.gov
Email: consumers@dfs.ny.gov

North Carolina

Phone: 919-807-6000
Consumer Services: 1-855-408-1212
Website: www.ncdoi.gov
Email: consumer@ncdoi.gov

North Dakota

Phone: 701-328-2440
Consumer Assistance: 1-800-247-0560
Website: www.nd.gov/ndins
Email: insurance@nd.gov

Ohio

Phone: 614-644-2658
Consumer Services: 1-800-686-1526
Website: insurance.ohio.gov
Email: consumer.complaint@insurance.ohio.gov

Oklahoma

Phone: 405-521-2828
Consumer Assistance: 1-800-522-0071
Website: www.oid.ok.gov
Email: consumer.assistance@oid.ok.gov

Oregon

Phone: 503-947-7984
Consumer Advocacy: 1-888-877-4894
Website: dfr.oregon.gov
Email: cp.ins@oregon.gov

Pennsylvania

Phone: 717-787-2317
Consumer Services: 1-877-881-6388
Website: www.insurance.pa.gov
Email: consumer@pa.gov

Rhode Island

Phone: 401-462-9500
Consumer Services: 401-462-9520
Website: dbr.ri.gov/insurance
Email: healthinsurance.complaints@dbr.ri.gov

South Carolina

Phone: 803-737-6160
Consumer Services: 1-800-768-3467
Website: doi.sc.gov
Email: consumers@doi.sc.gov

South Dakota

Phone: 605-773-3563
Consumer Questions: 605-773-4104
Website: dlr.sd.gov/insurance
Email: insurance@state.sd.us

Tennessee

Phone: 615-741-2241
Consumer Insurance: 1-800-342-4029
Website: www.tn.gov/commerce
Email: insurance.consumer@tn.gov

Texas

Phone: 512-463-6169
Consumer Help: 1-800-252-3439
Website: www.tdi.texas.gov
Email: consumerprotection@tdi.texas.gov

Utah

Phone: 801-538-3800
Consumer Services: 801-538-3077
Website: insurance.utah.gov
Email: consumer.services@utah.gov

Vermont

Phone: 802-828-3301
Consumer Services: 1-800-964-1784
Website: dfr.vermont.gov
Email: insurance.consumer@vermont.gov

Virginia

Phone: 804-371-9741
Consumer Services: 1-877-310-6560
Website: scc.virginia.gov/boi
Email: bureauofinsurance@scc.virginia.gov

Washington

Phone: 360-725-7000
Consumer Hotline: 1-800-562-6900
Website: www.insurance.wa.gov
Email: consumer@oic.wa.gov

West Virginia

Phone: 304-558-3386
Consumer Services: 1-888-879-9842
Website: www.wvinsurance.gov
Email: consumer.services@wv.gov

Wisconsin

Phone: 608-266-3585
Consumer Services: 1-800-236-8517
Website: oci.wi.gov
Email: complaints@oci.wi.gov

Wyoming

Phone: 307-777-7401
Consumer Assistance: 1-800-438-5768
Website: doi.wyo.gov
Email: wyinsdep@wyo.gov

U.S. Territories

Puerto Rico

Phone: 787-304-8686
Website: ocs.pr.gov

U.S. Virgin Islands

Phone: 340-774-7166
Website: ltg.gov.vi

Tips for Effective Communication

When Calling:

• Have your policy number ready
• Take notes during the conversation
• Ask for a reference number
• Request written confirmation
• Be clear and concise about your issue

When Writing:

• Include all relevant documentation
• State your desired resolution clearly
• Keep copies of everything
• Send via certified mail if important
• Follow up if no response within 30 days

Common Insurance Issues for Diabetic Seniors

CGM Coverage Denials

• Document medical necessity
• Get physician support letter
• Reference Medicare guidelines
• Appeal systematically

Prior Authorization Problems

• Understand requirements
• Submit complete documentation
• Follow up regularly
• Know appeal rights

Billing Disputes

• Review EOBs carefully
• Challenge incorrect charges
• Keep payment records
• Document all communications

Additional Resources

Federal Resources:

• Medicare: 1-800-MEDICARE (1-800-633-4227)
• CMS Regional Offices: Available for complex issues
• Office of Inspector General: Report fraud

Senior Advocacy:

• State Health Insurance Assistance Program (SHIP)
• Area Agencies on Aging
• Senior Legal Services

Remember Your Rights

As a Medicare beneficiary, you have the right to:

• Appeal coverage decisions
• Receive written explanations
• Fair and timely claim processing
• Protection from discrimination
• Access to your medical records

Our Senior CGM Support specialists understand insurance challenges and can help guide you through the process.

Call Now: 727-831-3729

Senior CGM Support – Your Partner in Diabetes Care