State-by-State Medicare Resources Directory

Medical Disclaimer: This content is for educational purposes only and should not replace professional medical advice. Always consult with your healthcare provider before making changes to your diabetes management plan. For those looking to navigate healthcare options, including finding a Medicare resources directory in various states, tailored assistance can be invaluable.

Finding the right Medicare resources and support services in your state can feel overwhelming. This comprehensive directory connects you with local Medicare assistance programs, counseling services, and helpful organizations across all 50 states to help you maximize your benefits and get the diabetes care you need.

How to Use This Medicare Resources Directory

Each state listing includes:

• State Health Insurance Assistance Program (SHIP) contact information
• State Medicare office locations and phone numbers
• Local diabetes support organizations
• State-specific Medicare savings programs
• Additional resources for seniors with diabetes

💡 Pro Tip: Save this page, download a pdf of this directory or print your state’s information for easy reference when you need help with Medicare or diabetes resources.

State-by-State Medicare Resources

Alabama

Alabama State Health Insurance Assistance Program (SHIP)
Phone: 1-800-243-5463
Website: www.alabamaageline.gov

Additional Resources:

• Alabama Medicaid Agency: 1-800-362-1504
• Alabama Diabetes Network: 334-206-5300
• Area Agencies on Aging: 1-877-425-2243

Alaska

Alaska Medicare Information Office
Phone: 1-800-478-6065
Website: www.medicare.alaska.gov

Additional Resources:

• Alaska Diabetes Prevention and Control Program: 907-269-8000
• Senior Benefits Program: 1-888-352-4150
• Alaska Native Health Services: 907-729-1901

Arizona

Arizona SHIP Program
Phone: 1-800-432-4040
Website: www.des.az.gov/services/older-adults/medicare-assistance

Additional Resources:

• Arizona Health Care Cost Containment System (AHCCCS): 602-417-4000
• Arizona Diabetes Coalition: 602-542-1025
• Area Agency on Aging: 1-877-521-3500

Arkansas

Arkansas SHINE (SHIP)
Phone: 1-800-224-6330
Website: www.insurance.arkansas.gov/pages/consumer-services/senior-health/

Additional Resources:

• Arkansas Medicaid: 1-800-482-5431
• Diabetes Prevention and Control Program: 501-661-2408
• Senior Medicare Patrol: 1-866-726-2916

California

California Health Insurance Counseling & Advocacy Program (HICAP)
Phone: 1-800-434-0222
Website: www.aging.ca.gov/Programs/Health_Insurance_Counseling_and_Advocacy_Program/

Additional Resources:

• Medi-Cal: 1-800-541-5555
• California Diabetes Program: 916-552-9888
• Medicare Savings Programs: 1-800-952-5253

Colorado

Colorado SHIP
Phone: 1-888-696-7213
Website: www.colorado.gov/pacific/dora/senior-healthcare-medicare

Additional Resources:

• Colorado Medicaid: 1-800-221-3943
• Diabetes Prevention Program: 303-692-2700
• Senior Resource Center: 303-235-6951

Connecticut

Connecticut CHOICES (SHIP)
Phone: 1-800-994-9422
Website: www.ct.gov/agingservices

Additional Resources:

• Connecticut Medicaid: 1-855-626-6632
• Diabetes Prevention and Control: 860-509-7737
• Medicare Savings Program: 1-877-831-7053

Delaware

Delaware Medicare Assistance Bureau (DMAB)
Phone: 1-800-336-9500
Website: insurance.delaware.gov/divisions/dmab/

Additional Resources:

• Delaware Medicaid: 1-855-777-1907
• Diabetes Coalition of Delaware: 302-655-0030
• Senior Medicare Patrol: 1-800-223-9074

District of Columbia

DC SHIP
Phone: 202-724-5622
Website: dacl.dc.gov/service/health-insurance-counseling

Additional Resources:

• DC Medicaid: 202-442-5988
• DC Diabetes Prevention: 202-442-5925
• Medicare Savings Programs: 202-724-5626

Florida

Florida SHINE (SHIP)
Phone: 1-800-963-5337
Website: www.floridashine.org

Additional Resources:

• Florida Medicaid: 1-866-762-2237
• Diabetes Prevention Program: 850-245-4330
• Elder Helpline: 1-800-963-5337

Georgia

Georgia SHIP (GeorgiaCares)
Phone: 1-866-552-4464
Website: www.georgiacares.org

Additional Resources:

• Georgia Medicaid: 1-866-211-0950
• Diabetes Prevention and Control: 404-657-2588
• Senior Resource Line: 1-800-222-4464

Hawaii

Hawaii SHIP (Sage PLUS)
Phone: 1-888-875-9229
Website: www.hawaiiship.org

Additional Resources:

• Hawaii Med-QUEST: 1-800-316-8005
• Diabetes Prevention and Control: 808-733-9360
• Kupuna Care: 808-768-7700

Idaho

Idaho SHIP (SHIBA)
Phone: 1-800-247-4422
Website: www.doi.idaho.gov/shiba

Additional Resources:

• Idaho Medicaid: 1-877-456-1233
• Diabetes Prevention Program: 208-334-5945
• Area Agency on Aging: 1-800-574-4692

Illinois

Illinois SHIP
Phone: 1-800-252-8966
Website: www.illinois.gov/aging/ship

Additional Resources:

• Illinois Medicaid: 1-877-805-5312
• Diabetes Prevention and Control: 217-782-3300
• Senior HelpLine: 1-800-252-8966

Indiana

Indiana SHIP
Phone: 1-800-452-4800
Website: www.in.gov/ship

Additional Resources:

• Indiana Medicaid: 1-800-457-4584
• Diabetes Prevention and Control: 317-233-7434
• Area Agencies on Aging: 1-866-800-0004

Iowa

Iowa SHIP (SHIIP)
Phone: 1-800-351-4664
Website: shiip.iowa.gov

Additional Resources:

• Iowa Medicaid: 1-800-338-8366
• Diabetes Prevention and Control: 515-242-6204
• Elderbridge Agency: 1-800-243-0678

Kansas

Kansas SHIP (SHICK)
Phone: 1-800-860-5260
Website: www.kdads.ks.gov/shick

Additional Resources:

• Kansas Medicaid: 1-800-792-4884
• Diabetes Prevention Program: 785-291-3311
• Senior Medicare Patrol: 1-800-432-3535

Kentucky

Kentucky SHIP
Phone: 1-877-293-7447
Website: chfs.ky.gov/agencies/dail/Pages/ship.aspx

Additional Resources:

• Kentucky Medicaid: 1-855-306-8959
• Diabetes Prevention and Control: 502-564-7996
• Medicare Savings Programs: 1-855-306-8959

Louisiana

Louisiana SHIP (SHIIP)
Phone: 1-800-259-5300
Website: www.ldi.la.gov/shiip

Additional Resources:

• Louisiana Medicaid: 1-888-342-6207
• Diabetes Prevention and Control: 504-568-7210
• Council on Aging: 1-800-960-7853

Maine

Maine SHIP
Phone: 1-800-262-2232
Website: www.maine.gov/dhhs/oads/aging-disability-services/ship

Additional Resources:

• Maine Medicaid (MaineCare): 1-855-797-4357
• Diabetes Prevention Program: 207-287-8016
• Legal Services for the Elderly: 1-800-750-5353

Maryland

Maryland SHIP
Phone: 1-800-243-3425
Website: aging.maryland.gov/Pages/state-health-insurance-program.aspx

Additional Resources:

• Maryland Medicaid: 1-855-642-8572
• Diabetes Prevention and Control: 410-767-6782
• Senior Medicare Patrol: 1-800-243-3425

Massachusetts

Massachusetts SHIP (SHINE)
Phone: 1-800-243-4636
Website: www.mass.gov/health-insurance-counseling

Additional Resources:

• MassHealth: 1-800-841-2900
• Diabetes Prevention Program: 617-624-6060
• Prescription Advantage: 1-800-243-4636

Michigan

Michigan SHIP (MMAP)
Phone: 1-800-803-7174
Website: www.mmapinc.org

Additional Resources:

• Michigan Medicaid: 1-800-642-3195
• Diabetes Prevention Network: 517-335-8370
• Area Agencies on Aging: 1-800-852-7795

Minnesota

Minnesota SHIP
Phone: 1-800-333-2433
Website: www.mnaging.org/advisor/SLL/sll_SHIP.aspx

Additional Resources:

• Minnesota Medical Assistance: 1-800-657-3739
• Diabetes Prevention: 651-201-5435
• Senior LinkAge Line: 1-800-333-2433

Mississippi

Mississippi SHIP
Phone: 1-800-948-3090
Website: www.mdhs.ms.gov/adults-seniors/services-for-seniors/state-health-insurance-assistance-program/

Additional Resources:

• Mississippi Medicaid: 1-800-421-2408
• Diabetes Prevention Program: 601-206-1990
• Area Agencies on Aging: 1-800-948-3090

Missouri

Missouri SHIP (CLAIM)
Phone: 1-800-390-3330
Website: www.missouriclaim.org

Additional Resources:

• Missouri Medicaid (MO HealthNet): 1-800-392-2161
• Diabetes Prevention and Control: 573-522-2811
• Medicare Savings Programs: 1-855-373-4636

Montana

Montana SHIP
Phone: 1-800-551-3191
Website: dphhs.mt.gov/sltc/aging/SHIP

Additional Resources:

• Montana Medicaid: 1-888-706-1535
• Diabetes Prevention Program: 406-444-0065
• Area Agencies on Aging: 1-800-332-2272

Nebraska

Nebraska SHIP
Phone: 1-800-234-7119
Website: doi.nebraska.gov/consumer/senior-health

Additional Resources:

• Nebraska Medicaid: 1-855-632-7633
• Diabetes Prevention and Control: 402-471-0153
• Aging and Disability Resource Center: 1-800-234-7119

Nevada

Nevada SHIP
Phone: 1-800-307-4444
Website: adsd.nv.gov/Programs/Seniors/SHIP/SHIP_Prog/

Additional Resources:

• Nevada Medicaid: 1-877-638-3472
• Diabetes Prevention and Control: 775-684-4200
• Medicare Assistance Program: 702-486-3478

New Hampshire

New Hampshire SHIP (ServiceLink)
Phone: 1-866-634-9412
Website: www.servicelink.nh.gov

Additional Resources:

• New Hampshire Medicaid: 1-888-901-4999
• Diabetes Prevention Program: 603-271-5151
• Medicare Savings Programs: 1-844-275-3447

New Jersey

New Jersey SHIP
Phone: 1-800-792-8820
Website: www.state.nj.us/humanservices/doas/services/ship/

Additional Resources:

• New Jersey Medicaid: 1-800-701-0710
• Diabetes Prevention and Control: 609-588-7272
• PAAD (Pharmaceutical Assistance): 1-800-792-9745

New Mexico

New Mexico SHIP (ADRC)
Phone: 1-800-432-2080
Website: www.nmaging.state.nm.us

Additional Resources:

• New Mexico Medicaid: 1-888-997-2583
• Diabetes Prevention and Control: 505-476-3606
• Medicare Savings Programs: 1-800-432-2080

New York

New York SHIP (HIICAP)
Phone: 1-800-701-0501
Website: aging.ny.gov/health-insurance-information-counseling-and-assistance-program-hiicap

Additional Resources:

• New York Medicaid: 1-855-355-5777
• Diabetes Prevention Program: 518-474-1222
• EPIC (Elderly Pharmaceutical Insurance Coverage): 1-800-332-3742

North Carolina

North Carolina SHIP (SHIIP)
Phone: 1-855-408-1212
Website: www.ncshiip.com

Additional Resources:

• North Carolina Medicaid: 1-888-245-0179
• Diabetes Prevention and Control: 919-707-5300
• Medicare Savings Programs: 1-855-408-1212

North Dakota

North Dakota SHIP (SHIC)
Phone: 1-888-575-6611
Website: www.insurance.nd.gov/shic

Additional Resources:

• North Dakota Medicaid: 1-800-755-2604
• Diabetes Prevention Program: 701-328-2372
• Aging Services: 1-855-462-5465

Ohio

Ohio SHIP (OSHIIP)
Phone: 1-800-686-1578
Website: insurance.ohio.gov/wps/portal/gov/odi/about-us/services/oshiip

Additional Resources:

• Ohio Medicaid: 1-800-324-8680
• Diabetes Prevention and Control: 614-466-2144
• Area Agencies on Aging: 1-866-243-5678

Oklahoma

Oklahoma SHIP (SHIP/SMP)
Phone: 1-800-763-2828
Website: www.ok.gov/oid/Consumers/Information_for_Seniors/SHIP.html

Additional Resources:

• Oklahoma Medicaid (SoonerCare): 1-800-987-7767
• Diabetes Prevention Program: 405-271-3619
• Medicare Assistance: 405-521-6628

Oregon

Oregon SHIP (SHIBA)
Phone: 1-800-722-4134
Website: shiba.oregon.gov

Additional Resources:

• Oregon Health Plan: 1-800-699-9075
• Diabetes Prevention Program: 971-673-0984
• Senior Medicare Patrol: 1-855-673-2372

Pennsylvania

Pennsylvania SHIP (APPRISE)
Phone: 1-800-783-7067
Website: www.aging.pa.gov/aging-services/medicare-counseling/Pages/default.aspx

Additional Resources:

• Pennsylvania Medicaid: 1-800-692-7462
• PACE/PACENET: 1-800-225-7223
• Diabetes Prevention Program: 717-787-5900

Rhode Island

Rhode Island SHIP (Senior Health Insurance Program)
Phone: 1-401-462-3000
Website: oha.ri.gov/what-we-do/access/senior-health-insurance-program-ship

Additional Resources:

• Rhode Island Medicaid: 1-855-697-4347
• Diabetes Prevention and Control: 401-222-5960
• Medicare Savings Programs: 1-401-462-4444

South Carolina

South Carolina SHIP (I-CARE)
Phone: 1-800-868-9095
Website: aging.sc.gov/programs-initiatives/medicare-and-insurance/ship

Additional Resources:

• South Carolina Medicaid: 1-888-549-0820
• Diabetes Prevention and Control: 803-545-4471
• Medicare Assistance: 1-800-868-9095

South Dakota

South Dakota SHIP (SHINE)
Phone: 1-800-536-8197
Website: www.shiine.net

Additional Resources:

• South Dakota Medicaid: 1-800-597-1603
• Diabetes Prevention Program: 605-773-3737
• Senior Medicare Patrol: 1-800-667-8480

Tennessee

Tennessee SHIP
Phone: 1-877-801-0044
Website: www.tn.gov/aging/our-programs/state-health-insurance-assistance-program–ship-.html

Additional Resources:

• TennCare: 1-800-342-3145
• Diabetes Prevention Program: 615-741-7335
• Medicare Savings Programs: 1-866-311-4287

Texas

Texas SHIP (HICAP)
Phone: 1-800-252-9240
Website: www.tdi.texas.gov/consumer/hicap/

Additional Resources:

• Texas Medicaid: 1-800-252-8263
• Diabetes Prevention and Control: 512-776-2834
• Area Agencies on Aging: 1-800-252-9240

Utah

Utah SHIP
Phone: 1-800-541-7735
Website: daas.utah.gov/senior-health-insurance-information-program/

Additional Resources:

• Utah Medicaid: 1-800-662-9651
• Diabetes Prevention and Control: 801-538-6141
• Medicare Assistance: 1-800-541-7735

Vermont

Vermont SHIP
Phone: 1-800-642-5119
Website: asd.vermont.gov/services/ship

Additional Resources:

• Vermont Medicaid (Green Mountain Care): 1-800-250-8427
• Diabetes Prevention Program: 802-863-7200
• Medicare Savings Programs: 1-800-642-5119

Virginia

Virginia SHIP (VICAP)
Phone: 1-800-552-3402
Website: www.vda.virginia.gov/vicap.htm

Additional Resources:

• Virginia Medicaid: 1-855-242-8282
• Diabetes Prevention and Control: 804-864-7955
• Medicare Assistance: 1-800-552-3402

Washington

Washington SHIP (SHIBA)
Phone: 1-800-562-6900
Website: www.insurance.wa.gov/statewide-health-insurance-benefits-advisors-shiba

Additional Resources:

• Washington Apple Health: 1-800-562-3022
• Diabetes Prevention Program: 360-236-3708
• Senior Medicare Patrol: 1-800-562-6900

West Virginia

West Virginia SHIP
Phone: 1-877-987-4463
Website: www.wvship.org

Additional Resources:

• West Virginia Medicaid: 1-877-716-1212
• Diabetes Prevention and Control: 304-356-4193
• Medicare Assistance: 1-800-642-9004

Wisconsin

Wisconsin SHIP
Phone: 1-800-242-1060
Website: www.dhs.wisconsin.gov/benefit-specialists/ship.htm

Additional Resources:

• Wisconsin Medicaid: 1-800-362-3002
• Diabetes Prevention and Control: 608-261-5860
• SeniorCare: 1-800-657-2038

Wyoming

Wyoming SHIP (WSHIP)
Phone: 1-800-856-4398
Website: www.wyomingseniors.com/services/wyoming-state-health-insurance-information-program

Additional Resources:

• Wyoming Medicaid: 1-855-294-2127
• Diabetes Prevention Program: 307-777-7656
• Medicare Assistance: 1-800-856-4398

Finding Local Medicare Support

Your local SHIP counselors provide free, unbiased Medicare guidance. They can help you:

• Understand your Medicare coverage options
• Review and compare Medicare plans
• Apply for Medicare Savings Programs
• Appeal coverage denials
• Connect with diabetes resources
• Navigate prescription drug coverage
• Understand your rights and protections

Medicare Savings Programs By State

Each state offers programs to help pay Medicare costs for eligible seniors:

Qualified Medicare Beneficiary (QMB) Program

Helps pay Medicare Part A and B premiums, deductibles, coinsurance, and copayments

Specified Low-Income Medicare Beneficiary (SLMB) Program

Helps pay Medicare Part B premiums only

Qualifying Individual (QI) Program

Helps pay Medicare Part B premiums (limited funding, first-come, first-served)

Qualified Disabled and Working Individuals (QDWI) Program

Helps pay Part A premiums for certain disabled individuals who work

Income and resource limits vary by state. Contact your state Medicaid office to learn about eligibility requirements.

Getting Help with Diabetes Supplies

Many state programs provide additional assistance for diabetes supplies and care:

• State prescription assistance programs
• Diabetes management classes
• CGM and insulin pump training
• Nutrition counseling services
• Emergency supply programs
• Transportation to medical appointments

Contact your state’s diabetes program or SHIP office to learn about available resources.

Additional Medicare Support Resources

National Resources

• Medicare.gov: 1-800-MEDICARE (1-800-633-4227)
• Social Security Administration: 1-800-772-1213
• Senior Medicare Patrol (SMP): 1-877-808-2468
• Medicare Rights Center: 1-800-333-4114

Online Tools

• Medicare Plan Finder: Medicare.gov/plan-compare
• Extra Help Application: ssa.gov/medicare/part-d-extra-help
• Benefits Checkup: BenefitsCheckUp.org

Tips for Getting the Most from Your State Resources

Before You Call:

• Have your Medicare card ready
• List your medications and medical conditions
• Know your income and asset information
• Prepare specific questions

During Your Call:

• Take notes on advice given
• Ask for reference materials
• Request local contact information
• Schedule follow-up if needed

After Your Call:

• Follow through on recommendations
• Keep documentation organized
• Share information with caregivers
• Update your records

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Need Help Finding Resources?

Our Medicare specialists can help you locate support services in your state and check your coverage for diabetes supplies.

Call Now: 727-831-3729

Senior CGM Support – Your Partner in Medicare Navigation

Use our online Medicare Coverage Check tool to verify your benefits and find local resources.

Download our free state-by-state Medicare Resource Guide for offline reference.

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