FreeStyle Libre Not Scanning: Quick Fixes

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This article provides general troubleshooting guidance for FreeStyle Libre users. Always consult your healthcare provider or the FreeStyle Libre support team for specific medical advice. In case of emergency, contact your doctor immediately.

Is your FreeStyle Libre not scanning properly? Don’t worry – you’re not alone. Many seniors experience scanning issues with their continuous glucose monitors, but most problems have simple fixes you can try right at home. Let’s walk through some easy solutions to get your device working again.

Common Reasons Why Your FreeStyle Libre Isn’t Scanning

Before we dive into the fixes, let’s understand why your sensor might not be scanning:

  • Your phone or reader isn’t positioned correctly
  • The sensor isn’t fully activated yet
  • Your phone case is too thick
  • The NFC function isn’t turned on (for smartphone users)
  • The sensor may be damaged or expired
💡 Pro Tip: Write down when you last changed your sensor. FreeStyle Libre sensors last exactly 14 days, and Medicare covers one sensor every two weeks.

Quick Freestyle Libre Not Scanning Fixes to Try First

1. Check Your Scanning Technique

The most common reason for scanning problems is incorrect positioning. Here’s how to scan properly:

  • Hold your reader or phone within 1.5 inches of the sensor
  • Don’t move your device while scanning
  • Wait for the ‘beep’ or vibration
Think of scanning like taking a picture – you need to hold still and be close enough to get a clear reading.

[Content continues with detailed troubleshooting steps, Medicare coverage information, and support resources…]

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Need Help with Medicare CGM Coverage?

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