CGM Supply Reorder Schedule


How Often Will Medicare Replace My CGM? Your Complete Reorder Guide

This article provides general information about CGM supply reordering. Always consult your healthcare provider and check your specific Medicare plan coverage details.

About the Author: This article was written by Susie Adriance, founder of Senior CGM Support. With years of experience helping seniors navigate Medicare CGM coverage and diabetes management, Susie combines practical caregiving knowledge with evidence-based health information to support older adults in managing their diabetes effectively.

Managing your CGM supply reorder schedule doesn’t have to be complicated. As a Medicare senior with diabetes, keeping track of when to order new CGM supplies is essential for maintaining consistent glucose monitoring. Let’s break down exactly when and how to reorder your supplies, so you never run out.

Understanding Your CGM Supply Needs

Your Continuous Glucose Monitor (CGM) requires regular replacement of certain parts:

  • Sensors (typically changed every 10-14 days)
  • Transmitters (usually replaced every 90 days)
  • Receiver (if applicable, replaced every 4-5 years)

🔔 Set a reminder on your calendar or ask a family member to help you track replacement dates. Many seniors find it helpful to mark sensor change dates on their kitchen calendar. Make sure you never used expired sensors!

What You’ll Need to Replace

Monthly Supplies:

  • Sensors (main component)
  • Adhesive patches
  • Skin prep wipes
  • Alcohol wipes

Quarterly Supplies:

  • Transmitter (Dexcom)
  • Batteries (if applicable)
  • Backup supplies

Annual/As Needed:

  • Reader device
  • Charging cables
  • Carrying cases
  • Emergency supplies

Your CGM Supply Reorder Schedule Made Simple

Medicare coverage allows you to reorder supplies at specific intervals. Here’s your easy-to-follow schedule:

For Dexcom G6 Users:

  • Sensors: Order every 30 days (3 sensors per order)
  • Transmitter: Order every 90 days (1 transmitter)
  • Receiver: Once every 4-5 years

For Dexcom G7 Users:

  • Sensors: Order every 30 days (3 sensors per order)
  • All-in-one design: No separate transmitter needed
  • Reader: Optional, covered if prescribed

For FreeStyle Libre 2 Users:

  • Sensors: Order every 28 days (2 sensors per order)
  • Reader: Covered once every 4-5 years if needed
  • Test strips: Limited backup supply

For FreeStyle Libre 3 Users:

  • Sensors: Order every 28 days (2 sensors per order)
  • Smaller design: Same schedule as Libre 2
  • Phone app: Primary option

When to Place Your Reorder

The best time to reorder is 7-10 days before you need new supplies. This gives enough time for:

  • Processing your order
  • Insurance verification
  • Shipping and delivery
  • Any unexpected delays

Medicare requires that you have used at least 85% of your current supplies before covering a new order. Keep this in mind when planning your reorder schedule.

Creating Your Reorder Calendar

Monthly Planning:

  • Mark sensor change dates
  • Note reorder windows
  • Track delivery dates
  • Plan for holidays

Sample Schedule:

  • Day 1: Apply new sensor
  • Day 10-14: Sensor expires
  • Day 20: Place next order
  • Day 27: Receive supplies

Step-by-Step Reordering Guide

1. Check Your Current Supply Inventory

Count What You Have:

  • Unopened sensors
  • Transmitter status
  • Adhesive supplies
  • Emergency backup

Check Expiration Dates:

  • Sensors typically last 6 months
  • Note any approaching dates
  • Use oldest first
  • Document for records

2. Contact Your Supplier

Keep our support line handy: 727-831-3729

Information to Have Ready:

  • Medicare number
  • Prescription details
  • Current inventory
  • Shipping address

3. Have Your Medicare Card Ready

You’ll Need:

  • Medicare ID number
  • Part B effective date
  • Secondary insurance info
  • Doctor’s information

4. Confirm Your Shipping Address

Verify:

  • Current address
  • Apartment numbers
  • Special instructions
  • Contact phone

5. Mark Your Calendar for the Next Reorder Date

Set Reminders:

  • Phone alerts
  • Calendar notes
  • Family reminders
  • Supplier notifications

Understanding Medicare’s Replacement Schedule

The 85% Rule

What It Means:

  • Must use 85% of supplies
  • Before ordering more
  • Prevents stockpiling
  • Ensures coverage

Calculating 85%:

  • 30-day supply = Wait 25 days
  • 90-day supply = Wait 76 days
  • Document usage
  • Keep records

Special Circumstances

Early Replacement Allowed For:

  • Lost or stolen supplies
  • Damaged items
  • Natural disasters
  • Travel needs
  • Doctor’s orders

Documentation Required:

  • Police report (theft)
  • Photos (damage)
  • Doctor’s note
  • Travel itinerary
  • Insurance claims

Setting Up Automatic Reorders

Benefits of Auto-Ship

Advantages:

  • Never forget to order
  • Consistent delivery
  • Priority processing
  • Peace of mind

How to Enroll:

  1. Ask supplier about program
  2. Set preferred schedule
  3. Provide payment method
  4. Confirm first shipment
  5. Adjust as needed

Managing Auto-Ship

Stay in Control:

  • Review before shipping
  • Skip if needed
  • Change quantities
  • Update insurance
  • Track deliveries

Troubleshooting Common Reorder Issues

“Medicare Denied My Order”

Common Reasons:

  • Ordered too early
  • Missing documentation
  • Prescription expired
  • Supplier issues

Solutions:

  1. Check 85% rule
  2. Update prescription
  3. Verify coverage
  4. Appeal if needed

“My Supplies Are Delayed”

What to Do:

  • Call supplier immediately
  • Check tracking information
  • Request expedited shipping
  • Use emergency supplies
  • Contact doctor if critical

“I Have Too Many/Too Few Supplies”

Adjusting Orders:

  • Review usage patterns
  • Talk to supplier
  • Modify quantities
  • Update prescriptions
  • Document changes

Creating Your Supply Management System

Physical Organization

Storage Solutions:

  • Dedicated shelf/drawer
  • Clear containers
  • Label everything
  • Temperature controlled
  • Easy access

Inventory Tracking:

  • Simple checklist
  • Count monthly
  • Note expirations
  • Track usage
  • Update regularly

Digital Tracking

Use Technology:

  • Smartphone reminders
  • Calendar alerts
  • Supplier apps
  • Family sharing
  • Cloud backup

Apps to Consider:

  • Medisafe
  • MyTherapy
  • CareZone
  • Round Health
  • Pill Reminder

Working with Your Supplier

Choosing the Right DME

Look For:

  • Medicare approved
  • Good reviews
  • Responsive service
  • Clear communication
  • Reliable shipping

Red Flags:

  • Pressure tactics
  • Unclear pricing
  • Poor response time
  • Shipping problems
  • Billing issues

Building a Good Relationship

Tips for Success:

  • Be friendly and patient
  • Keep records organized
  • Communicate clearly
  • Report problems early
  • Say thank you

Emergency Preparedness

Backup Supply Plan

Always Have:

  • 1 week extra supplies
  • Backup glucose meter
  • Test strips
  • Emergency contacts
  • Doctor’s prescription

Natural Disaster Kit:

  • 2-week supply minimum
  • Waterproof container
  • Updated prescriptions
  • Insurance information
  • Supplier contacts

Travel Considerations

Planning Ahead:

  • Order before trips
  • Pack extra supplies
  • Carry prescriptions
  • Know coverage areas
  • Have backup plan

International Travel:

  • Check customs rules
  • Translate prescriptions
  • Research suppliers
  • Purchase travel insurance
  • Plan for time zones

Cost Management

Understanding Your Costs

Medicare Part B:

  • Covers 80% of approved amount
  • After deductible met
  • You pay 20%
  • Supplemental may cover

Budgeting Tips:

  • Track annual costs
  • Plan for deductible
  • Consider supplemental
  • Use FSA/HSA
  • Ask about assistance

Saving Money

Cost-Cutting Strategies:

  • Compare suppliers
  • Ask about discounts
  • Join manufacturer programs
  • Use coupons wisely
  • Buy only what’s needed

Family Involvement with CGM Supply Reorder Schedule

Getting Help

Family Can Assist With:

  • Setting reminders
  • Placing orders
  • Tracking supplies
  • Organizing storage
  • Emergency backup

Communication Tips:

  • Share schedule
  • Explain system
  • Assign tasks
  • Regular check-ins
  • Express gratitude

Common Questions

“How Many Sensors Should I Keep on Hand?”

Recommended Stock:

  • Current month’s supply
  • Plus 1-2 extra sensors
  • Emergency backup meter
  • Travel considerations
  • Weather contingencies

“What If My Usage Changes?”

Adjusting Supply Needs:

  • Monitor patterns
  • Talk to doctor
  • Update prescription
  • Notify supplier
  • Document changes

“Can I Order from Different Suppliers?”

Medicare Rules:

  • One primary supplier
  • Competitive bidding areas
  • Check coverage
  • Understand restrictions
  • Ask before switching

Your Monthly Checklist

Week 1:

â–¡ Apply new sensor
â–¡ Check transmitter battery
â–¡ Note any issues
â–¡ Update inventory

Week 2:

â–¡ Review supply levels
â–¡ Check expiration dates
â–¡ Clean storage area
â–¡ Test backup meter

Week 3:

â–¡ Place reorder if needed
â–¡ Confirm insurance active
â–¡ Update shipping info
â–¡ Set next reminder

Week 4:

â–¡ Receive new supplies
â–¡ Check order accuracy
â–¡ Store properly
â–¡ Update records

Technology Tips

Using Supplier Portals

Online Benefits:

  • Check order status
  • View history
  • Update information
  • Track shipments
  • Download invoices

Account Setup:

  1. Create username
  2. Strong password
  3. Verify identity
  4. Link Medicare
  5. Explore features

Mobile Apps

Helpful Features:

  • Push notifications
  • Order tracking
  • Quick reorder
  • Chat support
  • Document storage

Getting Support

When to Call for Help

Contact Supplier If:

  • Order problems
  • Delivery issues
  • Billing questions
  • Coverage changes
  • Product recalls

Contact Medicare If:

  • Coverage questions
  • Supplier problems
  • Billing disputes
  • Plan changes
  • Rights violations

Support Resources

Available Help:

  • Senior CGM Support: 727-831-3729
  • Medicare: 1-800-MEDICARE
  • Manufacturer support
  • Local SHIP counselors
  • Diabetes educators

Success Tips from Seniors

Mary, 73: “I use a big wall calendar in my kitchen. Green stickers for sensor changes, red for reorder days. Simple but it works!”

Robert, 69: “My grandson set up phone reminders. Now I never miss a reorder date, and supplies arrive like clockwork.”

Helen, 75: “I keep a ‘CGM notebook’ with all my supplier info, order dates, and Medicare details. It’s my diabetes command center!”

Final Thoughts

Managing your CGM supply reorder schedule becomes second nature with a good system in place. Start simple, use the tools that work for you, and don’t hesitate to ask for help when needed.

Remember: Consistent supplies mean consistent monitoring, which leads to better diabetes control.

Need Help Managing Your CGM Supply Orders?
Our specialists understand Medicare requirements and can help streamline your reordering process.
Call Now: 727-831-3729

Stay prepared, stay healthy, and never run out of the supplies you need for successful diabetes management.


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