CGM Data Sharing: Keeping Family in the Loop

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This article provides general information about CGM data sharing and is not medical advice. Always consult your healthcare provider about your specific needs.

Keeping your family informed about your blood sugar levels doesn’t have to be complicated. With CGM data sharing, your loved ones can check on your diabetes management from anywhere, providing peace of mind for everyone. Let’s explore how to set this up in simple, manageable steps.

Why Share Your CGM Data with Family?

Having a support system is crucial when managing diabetes. CGM data sharing allows your family members to:

See your blood sugar readings in real-time
Receive alerts if your levels go too high or low
Help you make informed decisions about your care
Feel more confident about your safety, especially if you live alone

💡 Pro Tip: Many seniors find that sharing CGM data with family reduces anxiety about diabetes management and helps them feel more connected to loved ones.

Getting Started with CGM Data Sharing

Before we begin, you’ll need:

A compatible smartphone or tablet
Your CGM app installed and working
Internet connection (Wi-Fi or cellular data)
Family members’ email addresses

Step-by-Step Setup Guide

For Dexcom Users:

Open your Dexcom G6 or G7 app
Tap the Menu icon (three lines)
Select ‘Share’ or ‘Share Settings’
Toggle the sharing switch to ‘On’
Tap ‘Add Follower’
Enter your family member’s email address

What You’ll See: A blue screen with a toggle switch and spaces to enter email addresses. The app will send an invitation to your family member.

For Freestyle Libre Users:

Open the LibreLink app
Tap the three dots menu
Select ‘Connected Apps’
Choose ‘LibreLinkUp’
Follow the prompts to invite family

Help Your Family Get Connected

Your family members will need to:

Download the appropriate following app (Dexcom Follow or LibreLinkUp)
Accept the email invitation
Create their account
Set up their alert preferences

👨‍👩‍👧‍👦 Ask a Grandchild: Many seniors find it helpful to have a younger family member sit with them during setup. Schedule a video call or in-person visit for extra support.

Understanding Privacy and Control

Remember, you’re in charge of your data. You can:

Choose who sees your readings
Remove followers at any time
Temporarily pause sharing
Set quiet hours for alerts

Medicare Coverage Note: CGM devices and supplies are covered under Medicare Part B for qualifying beneficiaries. Data sharing features are included at no extra cost.

Troubleshooting Common Issues

If your family isn’t receiving data:

Check your internet connection
Verify the app is running in the background
Ensure notifications are enabled
Confirm followers accepted the invitation

Need help? Call our support team at 888-649-5705. We’re here to help you stay connected with your loved ones.

Remember: CGM data sharing is a powerful tool for family support, but it shouldn’t replace regular communication with your healthcare team.

Last updated: March 2024

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